Colour My Wall help and information


We work very hard to make sure that we get things right and we are certain that you will love our products. However if for any reason we do get it wrong, we will do whatever we can to correct it.
So in the unlikely event that your wall mural appears damaged upon delivery, we ask that you sign for the goods as damaged so we can get a replacement sent out to you straight away.

We aim to print and deliver your order within 7 working days of receiving payment. We endeavour to deliver in advance of these guidelines, however, please be aware that sometimes circumstances beyond our control may affect a prompt arrival. You will receive an email with your tracking details as soon as your order has been despatched; our courier that can deliver any time up until 5pm.

Your Colour My Wall, wall covering will be packaged in a rigid 1.2 mts long cardboard tube with extra care taken to ensure that each covering is securely packed. We also include a set of hanging instructions, but just in case you’re not sure, you can also take a look at our installation video on how to install your wall on the Our Product page. Please note: all orders made after 11am will be processed the following day.